Privacy policy.
Last updated: 22nd May 2025
Welcome to Thrive Northcote. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, engage with our ad campaigns, or sign up for our services.
By using our site or submitting your information, you agree to the practices outlined in this policy.
1. Information We Collect
We collect personal data in several ways, including when you:
Click on or respond to our online ads
Submit a form or sign up for a program (e.g. 28 Day Kickstarter)
Contact us via our website or social media
Use our services or attend classes at our studio
This information may include:
Name, phone number, and email address
Age and gender (optional)
Health or fitness goals (optional)
Information related to your preferences or experience
Technical data such as IP address, browser type, and site activity
2. How We Use Your Information
We only use your information to:
Deliver personalised content and services
Follow up on program enquiries or ad responses
Provide appointment or class confirmations
Improve our marketing, offerings, and member experience
Contact you with relevant updates (only if you opt in)
3. Sharing Your Data
We do not sell, rent, or share your personal data with third parties for marketing purposes.
We may share information with trusted partners only to:
Help deliver our services (e.g. SMS or email platforms)
Comply with legal obligations
4. How We Protect Your Data
We take data security seriously and use appropriate technical and organisational measures to:
Protect your personal data from loss, misuse, or unauthorised access
Restrict access to your data to authorised team members only
Store your data in secure systems with encrypted connections
5. Your Choices and Rights
You have the right to:
Access, update, or correct your personal information
Request that we delete your data at any time
Opt out of marketing communications
To update or delete your information, contact us at info@thrivenorthcote.com.
6. Cookies and Tracking
Our website may use cookies to enhance your browsing experience and help us understand how visitors use our site. You can adjust your browser settings to disable cookies at any time.
7. Third-Party Links
Our website or ads may link to third-party sites. We are not responsible for the privacy practices of these sites and recommend reviewing their policies.
8. Updates to This Policy
We may update this Privacy Policy from time to time. All changes will be posted here with a revised “Last Updated” date. Your continued use of the site means you accept any updates.